I have worked with many IT companies over the years. I have not been impressed with most of them, mostly due to their lack of professionalism and lack of communication skills. AgniTEK exhibits professionalism and the in-depth knowledge needed to produce what the customer needs. They understand how to communicate clearly with their customers, and are timely in providing their products and services. Their web tools are designed to assist individuals that may lack computer technology skills, allowing for easy maintenance of websites. I recommend AgniTEK to all of my clients in need of an outsourced IT company.
Our Electronic Document Management has given our office the ability to store, organize, and quickly retrieve our client files. Not only are we rid of piles of boxes, gone are the days of the “lost file” in the office. The integration with Microsoft Outlook makes it simple to store our client emails and associate them with the rest of the client files. We’re really happy with what you guys have done.
One of the best things is that your technicians are always a phone call away when we are in need. Through the ‘MyWebGuy’ service and with the help of your website techs, our merchandise line has been successfully set up on our website, and is proving to be very profitable! No request is ever too small. Your technicians are always pleasant and I love working with them. AgniTEK has does more than just provide a service; they’ve made us feel like a friend.