We wanted to make sure all Windows users are aware of this critical update. All ManageIT client machines have either already been updated or are currently being updated. For clients that are not on our ManageIT proactive support...

If you're running one of these versions after support ends, you won't get security updates for Windows...

Whether you're leaving the office for the holidays, going on vacation, or taking a business trip, there are a number of things you can do to prepare your computer for your time away. Canceling appointments and letting people know you'll be gone are just a few of the things you can do to make sure...

Some tech junkies tend to neglect etiquette in the office. E-mail is still one of the leading culprits, but newer arrivals like BlackBerrys and wireless earpieces are causing their share of social snafus. "Technology should not be an opportunity to...

When I work with people in my business productivity practice, the first question I ask them is, "What's stopping you from being more productive?" The answers that keep coming up are pretty much the same from everyone...

It's your worst Excel nightmare: a damaged or corrupted workbook. This can happen for a variety of reasons -- and the good news is that there is a variety of ways to retrieve your damaged file. If a file is corrupted, Excel should normally perform an automated recovery. However...

Forget the research evidence, the dozens of pages of documentation and the years of prodding by communications consultants. Do your own survey right now. Pick up your telephone and call ten companies or businesses in your area that provide some sort of customer service, such as banks, brokerage firms, business equipment or insurance companies. Ask to speak to “a manager.” If you get through, explain that you called to evaluate their telephone techniques. Then give the manager...

It’s late and you’re struggling to stay awake at your desk, so you decide to make yourself a cup of coffee. A few more hours of work ahead and the coffee will perk you up. Then, oops, there it is, all over your laptop, ruining your evening. The coffee has drained into the machine. The damage could be irreparable...

Technology can go a long way in helping your business stay competitive, meet customer expectations and improve operational efficiencies. But most small businesses simply don’t have the resources to evaluate technologies and aren’t sure where to find the right technology partner. That’s where a value-added reseller can help...

Recently I was working with some CPAs and I was amazed at how freely their office would simply attach a regular PDF of a tax return and fire it off in an email. Wow. Without going into all of the specifics, all internet technologies are not the same. Simple yet effective ways to safeguard data include encryption and passwords...

OK, so it doesn't rhyme as well as "chicken dinner" but it's true none the less. What a great game last night! Duke was up by two at the half and at last check there were around ten ties with lead changes in the teens. The buzzer beater winning shot...

Confused with the new tool bars in Microsoft PowerPoint? Do you feel like your business presentations could handle a few changes? We can help! AgniTEK is conducting a FREE Lunch While You Learn session for Microsoft PowerPoint 2007...

One of our friends (also a fellow IT service provider in Toronto), was recently featured in a report. Andre is known for his matter of fact wording. Typical of this, he has common names for fly-by-night IT service providers like "Linksys Larry" or "Tommy the Trunkslammer"...